The best software in the world, implemented in the best possible way, may still result in project failure if users choose not to use it. Complexity and responsibility frequently overwhelms, however it is typically not addressed until too late. Change management means transitioning people within an organisation to the new way of doing business, here as a result of a technology upgrade. Every IT project requires some level of change management to help individuals ‘get on board’. Consult Point is proactive about identifying and resolving issues that will rise among the users of a new technology. We identify the potential for resistance to change, and put in place solutions before such resistance arises. Our solutions and strategies will ensure that change occurs in such a way that increases commitment and overall effectiveness.Complex projects that require significant business process adjustments consistently fail because:
Our consultants realise the importance of correct change management to reduce the risk of project failure at the last hurdle.